What referral-marketing services does Referral Growth NL provide?

Referral Growth NL helps businesses set up referral programs that encourage existing customers to share recommendations with their network. The service usually covers program planning, reward structure, messaging, and the practical steps needed to launch and manage the campaign in a way that fits the business and its customers.

What is typically included in the scope of a referral program project?

The scope usually includes defining the referral journey, creating the referral and reward rules, and preparing the materials customers need to participate. It can also include guidance on tracking referrals, reviewing performance, and making adjustments so the program stays clear and useful for customer acquisition.

How is pricing for Referral Growth NL usually calculated?

Pricing is typically based on the scope of the referral-marketing setup, such as the number of customer segments, campaign rules, reward logic, and the level of support needed. If the work includes strategy, landing pages, tracking, or ongoing optimization, that can also affect the final quote.

What can make a referral marketing quote more expensive or more affordable?

The main factors are the complexity of the rewards program, how many touchpoints need to be connected, and whether the campaign needs custom tracking or integrations with your existing systems. A simpler setup for referrals and customer acquisition is usually more affordable, while a tailored program with more automation and reporting will generally cost more.

How can I contact Referral Growth NL, and what is the best way to reach your team?

You can reach us through the contact form on our website or by email, and we read messages during normal business hours. If you are looking to discuss referrals, recommendations, rewards, or customer acquisition, sharing a short summary of your goals helps us reply in a more useful way.

Privacy Policy

1. Introduction and Company Information

This Privacy Policy explains how Referral Growth Nederland B.V. (“we”, “us”, “our”) collects, uses, discloses, and protects personal data in connection with our referral-marketing activities and related services.

Referral Growth Nederland B.V. is established at Burgemeester de Raadtsingel 93, 3311 JG Dordrecht, Netherlands. You can contact us by email at [email protected] or by telephone at +31 78 642 58 91.

We act as a data controller for personal data processed in the context of our business operations, unless otherwise stated.

2. Data Collection and Processing

We may collect and process the following categories of personal data, depending on your interactions with us:

Identification data: name, title, company name, and job position.
Contact data: email address, phone number, postal address, and communication preferences.
Referral-related data: information submitted through referral forms, lead information, campaign responses, and participation records.
Technical data: IP address, browser type, device identifiers, cookies, log files, and usage data.
Business and transaction data: service inquiries, correspondence, invoicing details, and contractual information.
Marketing data: preferences, consent records, engagement with campaigns, and response history.

We may receive personal data directly from you, from our clients, from referral partners, from publicly available sources, and from service providers or analytics tools used in our operations.

We process personal data only to the extent necessary for the purposes described in this Policy and in accordance with applicable law.

3. Purpose of Data Processing

We process personal data for the following purposes:

to operate and manage our referral-marketing services;
to administer referral campaigns, lead generation, and related communication;
to respond to enquiries and provide customer or partner support;
to communicate with clients, prospects, and business contacts;
to maintain business relationships and manage contracts;
to analyze and improve our services, website, and marketing effectiveness;
to send newsletters, promotional materials, or other marketing communications where permitted;
to comply with legal and regulatory obligations;
to detect, prevent, and investigate fraud, abuse, or security incidents;
to establish, exercise, or defend legal claims.

4. Legal Basis for Processing

We process personal data only where a lawful basis applies. Depending on the context, this may include:

Consent: where you have given permission for a specific purpose, such as receiving marketing communications or cookie use where required.
Performance of a contract: where processing is necessary to enter into or perform a contract with you or your organization.
Legal obligation: where processing is required to comply with applicable laws, accounting rules, or regulatory duties.
Legitimate interests: where processing is necessary for our legitimate business interests, such as improving services, preventing fraud, or managing B2B marketing relationships, provided that your interests and fundamental rights do not override those interests.

Where we rely on legitimate interests, we take steps to ensure that the processing is proportionate and limited to what is necessary.

5. Data Sharing and Third Parties

We may share personal data with third parties where necessary for the purposes described in this Privacy Policy, including:

service providers acting on our behalf, such as IT hosting, cloud storage, email delivery, analytics, customer relationship management, and administrative support providers;
business partners, clients, or referral partners involved in a referral campaign or service delivery;
professional advisers such as lawyers, auditors, accountants, and insurers;
public authorities, regulators, or law enforcement where disclosure is required by law or necessary to protect our legal rights.

We require third parties that process personal data on our behalf to implement appropriate confidentiality and security measures and to use the data only for authorized purposes.

6. Data Transfer to Third Countries

Some of our service providers or business partners may be located outside the European Economic Area (EEA). In such cases, personal data may be transferred to countries that do not provide the same level of data protection as within the EEA.

Where such transfers occur, we take appropriate safeguards in accordance with applicable law. These safeguards may include:

standard contractual clauses approved by the European Commission or another competent authority;
an adequacy decision for the destination country;
additional technical and organizational measures where necessary.

You may contact us using the details below for more information about any relevant transfer safeguards.

7. Storage Duration

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

Contractual and business records: retained for the duration of the relationship and for applicable statutory limitation periods.
Marketing data: retained until you withdraw consent, object to processing, or the data is no longer needed for the relevant purpose.
Support and correspondence data: retained for a reasonable period to handle enquiries and maintain records.
Legal and compliance data: retained for the period required by law or necessary for legal claims.

When data is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with our internal retention procedures.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal data:

Access: to obtain confirmation as to whether we process your personal data and to receive a copy of that data.
Rectification: to request correction of inaccurate or incomplete data.
Erasure: to request deletion of personal data in certain circumstances.
Restriction: to request that we limit processing in certain situations.
Data portability: to receive certain data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transmitted to another controller.
Objection: to object to processing based on our legitimate interests or to direct marketing at any time.

To exercise your rights, please contact us using the details in Section 12. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.

9. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You may withdraw consent by using any unsubscribe mechanism provided in our communications or by contacting us directly at [email protected].

If you withdraw consent, we may still process your personal data where another lawful basis applies.

10. Right to Complain

If you believe that our processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with the competent supervisory authority.

Without limiting this right, we encourage you to contact us first so that we can try to resolve your concern directly.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include, where appropriate:

access controls and authentication measures;
encryption and secure transmission protocols;
regular backups and system monitoring;
staff confidentiality obligations and training;
vendor due diligence and contractual safeguards;
incident response procedures and security reviews.

Although we take reasonable steps to protect your information, no method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.

12. Contact Information

If you have questions about this Privacy Policy or about the way Referral Growth Nederland B.V. processes personal data, please contact us at:

Referral Growth Nederland B.V.
Burgemeester de Raadtsingel 93
3311 JG Dordrecht
Netherlands
Email: [email protected]
Phone: +31 78 642 58 91

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

The updated version will be published on our website or otherwise made available to you. We encourage you to review this Policy periodically to stay informed about how we process personal data.

Where required by law, we will notify you of material changes in an appropriate manner.

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